Refund & Cancellation Policy

In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

1. 22- 30 days prior to arrival: 15% of the Tour / service cost
2. 15 - 21 days prior to arrival: 25% of the Tour / service cost
3. 08 - 14 days prior to arrival: 50% of the Tour / service cost
4. 0 - 7 days prior to arrival: 100% of the Tour / service cost

Cancellation of reservations between 20th of December to 10th of January, are not entitled to any kind of refund. The above said cancellation policy will not be applicable for blackout dates or medical conference days.

No refund will be provided for cancellation during running trip or for any unused services/ absence from a tour.

NOTE: Special Circumstances: In certain cases, such as natural disasters or medical emergencies, the hotel may waive cancellation fees or offer a full refund. Guests may be required to provide documentation to support their request for a waiver.

Group Bookings: For group bookings, the cancellation policy may differ, and the hotel may require a longer cancellation notice period or impose different penalty fees.