Kerala's Coastal Retreat & Backwater Bliss: Kovalam Beaches & Houseboat Serenity  (3N 4D)

• The standard check-in time at the hotel is typically 2:00 pm, and check-out is scheduled for 11:00 am. Requests for early check-in or late check-out are subject to the discretion of the hotel.
• The allocation of a double or twin bed type during check-in is ultimately determined at the discretion of the hotel.
• Air conditioning will not be operational in cool or hilly areas.
• The packages do not include entrance fees, sightseeing tickets, and guide charges.
• The check-in time for the houseboat is 12 pm, with a check-out time of 9:00 am. Additionally, please note that the houseboat docks between 6 pm in the evening and 7 am in the morning, as fishermen deploy nets during this time.
• If a guest is accommodated on a houseboat, sightseeing services will not be provided.
• Due to prevailing climatic conditions, Munnar and Thekkady do not offer air-conditioned rooms.
• Tourwings derives its star rating from accredited hotel rating organizations or trusted third parties, reflecting the property's quality, amenities, and overall guest experience.
• This rating system serves as a reliable indicator for travelers, promoting transparency and facilitating well-informed accommodation choices.
• If a hotel of a specific category is not available in a given destination, we will ensure to offer an alternative hotel of a similar category to meet the customer's preferences.
• Feel free to adjust this itinerary to match your preferences and available time for a more personalized experience in this stunning destination.

In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

22- 30 days prior to arrival: 15% of the Tour / service cost
15 - 21 days prior to arrival: 25% of the Tour / service cost
08 - 14 days prior to arrival: 50% of the Tour / service cost
0 - 7 days prior to arrival: 100% of the Tour / service cost

The above said cancellation policy will not be applicable for black out dates.

No refund will be provided for cancellation during running trip or for any unused services/ absence from a tour.

Houseboat

• The check-in time for the houseboat is 12 pm, with a check-out time of 9:00 am. Additionally, there is no cruising in the lake between 05:30pm in the evening and 7 am in the morning, as fishermen deploy nets during this time its government rule. The houseboat anchor nearby riverside for the night stay.
• Management is not responsible for late arrival or early departure.
• If a guest is accommodated on a houseboat, sightseeing services will not be provided.
• For any special requests, we request to inform us in advance to the arrival date, as the houseboat has limited facilities and resources.
• The presence of flies, small insects is the Natural Habitat in Backwater. It cannot be 100% eliminated. The presence will be there at night in lights (Deluxe and Premium Houseboats)
• A/C Policy: In the Deluxe Houseboat, air conditioning is operational only in the bedroom from 9:00 PM to 6:00 AM, while the Premium Houseboat offers full time air conditioning only in bedroom. Meanwhile, the Luxury Houseboat full-time A/C available with glass covered.
• Maximum number of extra mattress / coats provided in a room is one on additional charge.
• Smoking is prohibited in Houseboat.